Your reward points expire if there has been no engagement on your account for 1 year — for example no purchases or points activity. Staying active keeps your full balance safe.
Keeping track of your points
Log into your account and visit the Rewards section to see your current balance.
Any new engagement — like placing an order or earning points — keeps your points active.
Expired points cannot be reinstated.
If you believe points have expired in error, contact us at [email protected].