Vape and Go

How to earn points in the Vape and Go Rewards Club — including on guest orders.

How do I earn reward points?

How to redeem your reward points against your next order.

How can I redeem my reward points?

Reward points expire after 1 year without any account engagement — staying active keeps them safe.

When do my reward points expire?

What happens to your reward points if an order fails or is cancelled.

What happens if my order fails after using reward points?

Whether reward points can be combined with a discount code on the same order.

Can I combine reward points with a discount code?

Reward points, redemption, and loyalty program FAQs

Rewards and Loyalty

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