Advertised puff counts are based on manufacturer testing under controlled conditions. Actual puff life varies depending on how long and how hard you inhale, how often you use the device, and storage conditions such as heat or cold.
Because individual usage cannot be verified, disposable vapes are not covered by a warranty, and we do not offer refunds or replacements for shorter-than-expected puff life.
If something else is wrong
If we've sent you the wrong item, or your order arrived damaged, that's different — we'll put it right:
Email [email protected] with your order number.
Include a clear photo or short video showing the issue.
Our team will take a look and advise on next steps.