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What is your policy for returning or exchanging unwanted items?

Our 28-day policy for returning or exchanging unwanted items, and the conditions items need to meet.

You can return or exchange unused, unopened items in their original condition and packaging within 28 days of receiving your order.

  • Please contact us within this 28-day window with your order number and reason for return — we'll confirm eligibility and provide return instructions.

  • Once approved, please send your return promptly so it reaches us without unnecessary delay.

  • For change-of-mind or unwanted returns, you may be charged return postage, which will be deducted from the total refunded amount. Include a note with your order number and reason for return inside the parcel.

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