Returns & Refunds
- What is your returns policy?
- Do I have to pay for the return?
- When will I receive my refund?
- My vape didn’t last as long as expected, what can I do?
- There is something wrong with the flavour, or the flavour is not what I anticipated, what can I do?
- What should I do if I receive a faulty item?
- What is your policy for returning or exchanging unwanted items?
- Where do I send returns?
- Are e-liquids, pods, disposable vapes, and tobacco sticks covered by a warranty?
- What about tanks, clearomisers, and cartomisers, are they covered?