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How can I track my order?

Where to find your tracking link and how to follow your Vape and Go order every step of the way.

Once your order is dispatched, we'll send you a confirmation email and a text message containing your tracking number.

Ways to track your order

  • Dispatch email — contains a direct tracking link. Click it to follow your parcel on the Royal Mail or DPD website.

  • Your account — log in and go to Orders to see the tracking number and current status.

  • Courier websites — track directly at Royal Mail or DPD using your tracking number.

If you haven't received a dispatch email or your tracking isn't showing any updates, email [email protected] with your order number and we'll look into it.

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