Once we receive your returned item, we process refunds within 5–10 working days. After that, the money typically takes a further 1–5 working days to appear in your account, depending on your bank or card provider.
A few things to know
Refunds are always returned to the original payment method used at checkout.
Original delivery fees are non-refundable unless the return is due to an error on our part.
If your refund hasn't arrived within 15 working days of us receiving your return, email [email protected] with your order number and we'll investigate.